Desktop Support Administrator

London - Kings Cross

The Digital Catapult is looking for a Desktop Support Administrator to build on the existing IT team. The candidate will quickly become the internal face of internal IT and will be pivotal in supporting the companies’ team members. The catapult works with a lot of different technologies to which the successful candidate will get exposure. This will include Augmented / Virtual Reality, Machine Learning, IoT, Block Chain and Future Networks.Closing date for Applications 31st July 2021. Anticipated Start date: ASAP.

what you’ll do
  • Become the internal face of IT within the company
  • Administer a fleet of devices ensuring that we are compliant with company policies
  • Provide first and second line support to the companies’ team members
  • Create and maintain all operational documentation, processes and procedures
  • Integrate with larger teams to ensure that IT policies are adhered to and escalate issues where needed
  • General day to day administration tasks including maintenance / monitoring of backup and security systems, deployment of updates and proactive maintenance of auditing systems
what we’re looking for
  • As this role is internal facing, we are looking for someone with a high level of customer service
  • Excellent knowledge of endpoint devices such as Windows 10, macOS and IOS
  • Someone who has a passion for technology and automation
  • The ability to work to tight deadlines, build relationships and work with users in a professional, confident and friendly manner
  • Open to learning new ways of working and integrate with an established multi-discipline team
Apply for this role